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 Posting id   :

45467434

9/15/2020 4:44:07 PM
Bilingual Customer Service Representative - German-English (02R78 )
 Employer     : TTEC
 From         :
 City         : Montreal Job type:  Career
 Region       : QC Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 10/16/2020
 Education    : High school Experience:  1 year or less  
 Salary       : competitive salary
 Description  : We’re hiring and are looking to connect with you to help us deliver exceptional customer service experiences as a Bilingual Customer Service Representative - German-English, with TTEC in downtown Montreal Canada. If you reside in and are seeking a job in British Columbia, New Brunswick, Newfoundland and Labrador, Nova Scotia, Prince Edward Island, Ontario and Quebec, would like to work from the comfort of your own home then you've found the right opportunity! (This position requires fluency in German and English.)


COVID-19 Note: During the pandemic, all of our Montreal employees are working from home. Therefore, all applications and interviews are virtual. You will be required to have your own high speed internet of > 15 mbps to start in this environment (validated at Fast.com). When we are able to return to normal operations, this will also shift from a work from home environment back to our location. Not having high speed internet does not disqualify you from the job, but we may have to wait to start you until we return to normal operations.



Accepting digital applications for your protection and the protection of our employees: Apply online or call 514.448.4905 to connect with us.



Now, more than ever, how we connect is everything. Our purpose is to deliver humanity to business – and it's more relevant than ever before in today’s environment. We know we’re stronger together, working towards a purpose that matters. As TTEC team members we lift each other up, deliver smiles, and support our communities. Join us in our commitment to deliver amazing experiences.



For your safety and the safety of our employees

We are conducting our entire recruitment process virtually.
Training will be remote (from your home) - you MUST have reliable high speed internet.
Work will remain remote until the crisis has subsided
When we are able, you and your teammates will return to our centrally-located office at 1000 rue Saint-Antoine Ouest, Montréal to continue with your TTEC career.
About TTEC
We help global brands provide a great experience to their customers, build customer loyalty, and grow their business. We were founded on one guiding principle: customer experiences that are simple, inspired, and more human deliver lasting value for everyone. Your role brings that principle to life.



As a TTEC Bilingual Customer Experience Champion, You’ll Enjoy

Base salary up to $17.50 per hour
Permanent – Full Time position
Health and dental benefits after 90 days
Paid training
Fun, talented and witty teammates
Knowledgeable, encouraging, and present leadership
Family-friendly environment
Free-spirited, theme-based employee events
Diverse and community-minded organization
Career-growth and lots of learning opportunities for aspiring minds
Additional benefits based on performance
On a typical day, you’ll

You'll use your interpersonal and technical skills to deliver amazing customer service in a contact center environment that enables you to experience all the rewards a large, respected organization has to offer!

Accept inbound calls from customers
Provide stellar customer service
Gather information form the customer to make appropriate recommendations for new products and services
Effectively resolve issues or concerns
Why You? What You Bring

We are looking for customer service champions to help global brands deliver a great experience for their customers, build customer loyalty and to develop their business.



We are looking to develop the Montreal team with exceptional people who meet the requirements mentioned below. If you recognize yourself and have these skills, you are the candidates we are looking for.

Exceptional communication skills in German and English (written and verbal)
Exceptional computer skills
Available Full Time without schedule restrictions
Ability to thrive in a dynamic environment
Six (6) months or more of customer service experience
Handy with MS Windows and other computer applications
Eligibility to work in Canada
TTEC is proud to be an equal opportunity employer. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We strive to reflect the communities we serve by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued and comfortable being their authentic selves at work. As a global company, we know diversity is our strength. It enables us to view projects and ideas from different vantage points and allows every individual to bring value to the table in their own unique way. But don’t take our word for it — check out some our women in leadership and diversity awards on TTECjobs.com.





For more information about TTEC, visit TTECjobs.com or search #ExperienceTTEC throughout social media to engage in the global conversation.
   web site
 from source  :
https://ttec.taleo.net/careersection/4/jobdetail.ftl?job=02R78&lang=en&=srcJB-20961

  Apply by  
   
   
https://ttec.taleo.net/careersection/4/jobdetail.ftl?job=02R78&lang=en&=srcJB-20961
TTEC (Email address: jobopportunities@ttec.com)
Fax: TTEC


 

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