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2/26/2020 1:42:14 PM
Front Desk Agent
 Employer     : Job Placement
 From         :
 City         : Ucluelet Job type:  Career
 Region       : BC Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 6/25/2020
 Education    : High school Experience:  1 year or less  
 Salary       : 15.50-17.50 / hour
 Description  : Front Desk Agent

Company Name: Black Rock Oceanfront Resort
Company Address: 596 Marine Dr, PO Box 310 Ucluelet, BC, V0R 3A0
NOC GROUP: (2006):6435, (2011):6525
Position Available: 4
Hours: 40 Hours per Week
Work Location: Same as company Address
Job Type: Full time – Permanent
Salary: 15.50-17.50 / hour
Language: English
Start Date: As Soon As Possible

Requirement and Skills:
• Completion of Secondary education
• Education in Tourism and Hospitality strongly preferred
• Minimum 1 year of related work experience

Main Duties & Responsibilities:
• Property management software to check in/out guests, manage reservations, and take payments/deposits
• Provide guests with information about Black Rock Oceanfront Resort and the surrounding area
• Exceed guests’ expectations by providing exceptional customer service, maintaining a professional attitude, and being creative to satisfy guest requests
• Communicate with Housekeeping and other departments to ensure seamless co-ordination and proper follow-through
• Answer telephone calls on the multi-line switchboard and respond to enquiries and bookings, forward calls to appropriate staff
• Maximize hotel revenue opportunities through strong sales techniques
• Comply with all Black Rock Health & Safety and Security regulations
• Strictly adhere to all Black Rock Oceanfront Resort policies and procedures

• Medical/Dental for Full time, year round staff
• Other staff benefits and perks

How to Apply:
• ONLY via Email:

We thank all applicants, however, only those applicants selected for an interview will be contacted
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