Employer: Tobermory Princess Hotel
Position: Restaurant Manager
Terms of Employment: Full-time / Permanent
Location: Tobermory, ON N0H 2RO
Employment Address: 34 Bay St. S. Tobermory, ON N0H 2RO
Hours of Work: 40-44 hours/week
Language: English
Benefits:
• Eligible for discretionary bonuses and/or salary increases in accordance with company policy. Eligible for medical benefits.
• Eligible for extended health and dental insurance
• Eligible for life insurance and AD&D
• Eligible for employee assistance program
Salary: $22.00 CAD per hour
Contact: Please send resumes to [info@tobermoryprincesshotel.com] and include “Restaurant Manager” in the email subject line.
Duties:
• Review all procedures and arrangements with Operations Manager/Owner
• Communicate and review with kitchen manager of upcoming events dates, # of guests, food requirements, time of event, type of service, buffet, plated etc.
• Make arrangements with clients for upcoming events. ie use of restaurant or grounds, type of service
• Maintains operations by implementing policies and standard operating procedures; determining and implementing improvements as needed.
• Maintains customer satisfaction by monitoring food, beverage, and service offerings; initiating improvements; building relationships with preferred patrons.
• Manage customer complaints
• Recruit staff and oversee staff training
• Monitor staff performance, ensure they are following restaurant policies and procedures
• Daily and weekly inventory count, review with Owner/Operations Manager
• Works closely with Owner/Operations Manager to review revenues and daily operations and modify as needed
• Adaptable to working conditions
• Assist Waitstaff, Bartender, host, kitchen and hotel staff as required
• Brand Ambassador, promoting and participating in restaurant events, volunteering in community
• Interacting with customers and co-workers in a respectful, professional and dignified manner
Requirements:
• 3+ years of experience in the food service sector, including supervisory experience, are required.
• Proven experience with restaurant point of sale systems; Silverware POS, Microsoft word, Excel and Web Rez Pro PMS preferred.
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