Location:: Mississauga, ON L5T 2J6
Vacancies:: 1 vacancy
Terms of employment:: Permanent employment, Full time 40 hours/week
Start date:: As soon as possible
Employment conditions: Morning, Day, Evening
Job Description
. Provide day-to-day IT helpdesk support to internal end-users
. Coordinate with technical support team and external vendors for IT support activities
. Perform routine IT operations such as inventory management, computer setup, software installation, printer and network configuration/troubleshooting
. Perform administration duty on IT infrastructure relevant services including active directory, Office365, etc.
. Monitor the IT System health status, network performance and security control
Job Requirements:
Languages
English
Education
College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
Experience
1 year to less than 2 years
Personal Suitability
Accurate, Client focus, Effective interpersonal skills, Excellent oral communication, Excellent written communication, Initiative, Judgement, Organized, Team player
Tasks
Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced, Consult user guides, technical manuals and other documents to research and implement solutions, Provide advice and training to users in response to identified difficulties, Collect, organize and maintain a problems and solutions log for use by other technical support analysts, Participate in the redesign of applications and other software, Supervise other technical support workers in this group, Provide business systems, network and Internet support to users in response to identified difficulties, Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Work Conditions and Physical Capabilities
Fast-paced environment, Work under pressure, Tight deadlines, Repetitive tasks, Handling heavy loads, Physically demanding, Manual dexterity, Attention to detail, Ability to distinguish between colours, Sound discrimination, Sitting, Combination of sitting, standing, walking, Standing for extended periods, Bending, crouching, kneeling
How to apply
By email:: etornetworkson@gmail.com
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