Overview
Languages
English
Education
Secondary (high) school graduation certificate
Experience
2 years to less than 3 years
Responsibilities
Tasks
Supervise other workers
Establish and implement policies and procedures
Train, direct and motivate staff
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Compile data, statistics and other information
Respond to employee questions and complaints
Order office supplies and maintain inventory
Organize and administer staff consultation and grievance procedures
Plan, organize, direct, control and evaluate daily operations
Greet people and direct them to contacts or service areas
Type and proofread correspondence, forms and other documents
Perform data entry
Provide customer service
Maintain and manage digital database
Perform basic bookkeeping tasks
Consult with clients after sale to provide ongoing support
Supervise office and volunteer staff
Supervision
3-4 people
Experience and specialization
Computer and technology knowledge
Google Docs
MS Office
Adobe Acrobat Reader
Electronic mail
|