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Posting id :

66994634

4/3/2024 3:07:48 PM
Technical support specialist
Employer : AB Digilife Ltd.
 
  City : Calgary Job type :  Career
  Region : AB Hours :  Full-Time
  Country : CA Duration :  Permanent
  Deadline : 9/30/2024
  Education : College/Technical school Experience :  2 to 4 years  
  Salary : $30-32 hourly
  Description :  
Company: AB Digilife Ltd.
Company website: www.abdigilife.com
Business address/Work location: 11500 29 St SE Unit 105, Calgary, AB T2Z 3W9
Job type: Permanent employment, full-time
Vacancies:1
Wages: $30-32 hourly
Hours: 35-40 hours per week

About us:
Based in Alberta, Canada, AB Digilife Ltd. creates new media network platforms by utilizing a comprehensive advertising strategy including WeChat, website, app, and multimedia. Our core businesses encompass digital marketing and advertising, brand promotion, and website & app development.

AB Digilife believes that understanding your business model and defining the value of your brand is key to delivering digital marketing services tailored for you. For us, the best campaigns start with an effective strategy which we work together on crafting during each phase from planning through implementation.

We integrate all aspects of digital marketing – content development, advertising networks integration & management as well customer relationship management – to create a cohesive plan that is ready for rapid deployment.

Duties:
• Communicate with computer and app users facing difficulties to diagnose, resolve, and document the issues encountered by referencing guides, manuals, and other archives.
• Provide proper systems, network, and internet support to users.
• Collect information and maintain problems & solutions logs for internal data tracking.
• Record daily communication transactions, problems, and remedial actions taken.
• Participate in the software and application redesign process to enhance functionality and usability.
• Perform Web-server backup and recovery operations.
• Set up equipment for employee use, perform or ensure proper installation of cables, operating systems, and appropriate software.

Language: English
Education: College diploma in computer science, computer programming or network administration.
Experience: 2 years of experience is required.

Personal suitability
Attention to details
Organized
Judgment
Reliability
Client focus
Team player
Flexibility

How to apply:
Please apply to: AB_Digilife_hr@outlook.com
  web site :

  Apply by  
   
   

(Email address: AB_Digilife_hr@outlook.com)



 

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