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Work setting
- Restaurant
- Rural area
Tasks
- Must be of legal age to mix and serve alcoholic beverages
- Address customers' complaints or concerns
- Prepare and serve specialty food at customers' tables
- Present bills to customers and accept payment in cash, credit or debit cards, travellers cheques or room billings
- Describe menu items including daily specials for customers
- Enforce provincial/territorial liquor legislation and regulations
- Advise on menu selections
- Balance cash and record sales
- Clear and clean tables, trays and chairs
- Describe and advise on wine selection
- Greet patrons, present menus, make recommendations and answer questions regarding food and beverages
- Serve food and beverages
- Take orders and relay to kitchen and bar staff
- Train staff
- Assist clients/guests with special needs
- Provide customer service
Computer and technology knowledge
- Point of sale system
Work conditions and physical capabilities
- Fast-paced environment
- Physically demanding
- Standing for extended periods
- Work under pressure
Personal suitability
- Client focus
- Excellent oral communication
- Flexibility
- Initiative
- Organized
- Reliability
- Team player
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