Tasks
Arrange and co-ordinate seminars, conferences, etc.
Supervise other workers
Train other workers
Determine and establish office procedures and routines
Schedule and confirm appointments
Manage contracts
Answer telephone and relay telephone calls and messages
Answer electronic enquiries
Respond to employee questions and complaints
Arrange travel, related itineraries and make reservations
Greet people and direct them to contacts or service areas
Open and distribute regular and electronic incoming mail and other material and co-ordinate the flow of information
Type and proofread correspondence, forms and other documents
Provide customer service
Supervise office and volunteer staff
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