Volunteer Engagement Intern

Make-A-Wish Canada Internship Program

Your internship can change lives!

Our comprehensive paid summer internship program is crafted to provide students from all backgrounds with an impactful non-profit work experience, fostering a deep understanding of the sector. Our program is dedicated to equipping students with hands-on experience and sector knowledge needed for their future careers while making meaningful contributions to our organization. Interns at Make-A-Wish Canada have the opportunity to work in their preferred areas of interest, on significant projects alongside industry leaders.

WHAT’S IN IT FOR YOU?

• Meaningful opportunities to make a difference in the lives of children with critical illnesses within your community and across Canada
• Real projects experience in real-time and a deep understanding of the non-profit sector
• An inclusive & collaborative team environment where you feel valued and inspired
• Robust onboarding program including training on diverse topics ranging from fundraising to fostering diversity and inclusion  

WHERE YOU COME IN

We are looking for a Volunteer Engagement Summer Intern to join our team at Make-A-Wish® Canada. We are looking for a driven, energetic, and creative student who is looking for valuable, real-world volunteer engagement experience!

Reporting to the Director of Volunteer Engagement, the summer intern is responsible for assisting with the day-to-day operations of the volunteer program, including community outreach, training, and continuously engaging with our volunteers, focusing on building and maintaining positive and rewarding volunteer partnerships. 

This role is based in Toronto (North York).  It is a summer internship at 5 days (35 hours) per week, Monday to Friday, and is on a hybrid schedule (2 days in office/3 days work from home office). The expected start date for the successful candidate is June 3^rd, with an end date of August 16^th.

WHAT YOU WILL DO 

• Assist the Volunteer Engagement Coordinators (VEC’s) with ensuring wish reveals, wishes and development events requiring volunteer assistance are properly staffed.
• Responsible for sending out, and ensuring follow up is done on, the annual Volunteer Survey.
• Compile data to showcase the results of the survey.
• Attend large regional events to help coordinate volunteers, as needed.
• May be required to assist with onboarding new volunteers during peak times; this includes screening, interviewing, and orientation.
• Engage and train volunteers for large events (100+ volunteers).
• Conduct ongoing training for wish granting volunteers to ensure they are kept current on program changes and best practices, and that they continue to meet the expectations of their role.
• Respond in a timely manner to volunteer questions and concerns.
• Maintain up-to-date volunteer records in the CRM.

WHAT YOU BRING

• Post-secondary education in Human Resources, Volunteer Management or Special Events, or related field.
• Must be between 18 and 30 years of age (requirement of Canada Summer Jobs funding).
• Must be a Canadian citizen, permanent resident, or refugee to whom refugee protection has been conferred under the Immigration and Refugee Protection Act (requirement of Canada Summer Jobs funding).
• Presentation skills: ability to lead facilitated training sessions.
• Ability to maintain strict confidentiality.
• Reliable team player.
• Excellent written, verbal and organization skills.
• Curious and eager to learn.
• Innovative, creative, resourceful, go-getter and self-starter; you enjoy challenging yourself.
• Some experience in a related role is preferred.
• Proficiency with common computer applications, such as MS Office, Internet, Outlook.

• A clear Criminal Background Check will be required.

YOUR WORK ENVIRONMENT 

• Hybrid work environment: 2 days in-office per week, and 3 days remote.
• Attendance at events will be required periodically, which may be indoors or outdoors and subject to inclement weather.  Some events may occur on weekends or after regular work hours; commensurate time off will be provided.

Physical/Mental Effort

• May be required to lift boxes and equipment (<25lbs) at events, such as swag, wish items, wish boxes, etc.

Our Commitment to IDEA

Make-A-Wish Canada (MAWC) is committed to Inclusion, Diversity, Equity, and Access (IDEA). We believe that it is essential to our mission that we build a diverse, balanced, and vibrant workforce that reflects the diversity of the communities we serve and seek to serve. Research has shown that candidates from underrepresented groups often only apply when they feel 100% qualified. Therefore, we ask that even if you do not see yourself fully reflected in every job requirement listed on this posting, to still apply.

How to apply

If everything you’ve read so far sounds like you, we encourage you to apply now!  The deadline to apply is May 9, 2024 at 11:59pm ET.  Please indicate with your application/or in your cover letter, whether you are currently registered in a co-operative education program, which school you are enrolled at, and whether you have a school-required term scheduled for Spring of 2024.

To apply, please navigate to: https://can232.dayforcehcm.com/CandidatePortal/en-CA/makeawishca/Posting/View/392

Make-A-Wish Canada provides equal opportunity in employment and encourages applications from all qualified candidates. Reasonable accommodations due to disability are available on request at any stage of the hiring process. 

Recruitment process

Our recruitment process is swift in pace.  Once applications are reviewed, we will contact our shortlisted candidates.  Our typical process includes a phone screen, one or two interviews, and reference checking, followed by an offer and a criminal background check for the successful candidate.

We would like to thank all applicants for their interest in working with us!

ABOUT MAKE-A-WISH® CANADA

Since 1983, Make-A-Wish Canada has granted over 38,500 wishes across the country, over 1000 last year alone. As an independently operating affiliate of Make-A-Wish International, Make-A-Wish Canada is part of the network of the world’s leading children’s wish-granting organization. We serve children in every community in Canada, and in more than 50 countries worldwide.

JOIN OUR ONLINE COMMUNITY

For more information on how you can support Make-A-Wish^® Canada or get involved please visit our website at makeawish.ca.