The Old House Hotel & Spa
Human Resources Manager (NOC 10011), Courtenay, BC
Location: Old House Hotel, Comox Valley, Vancouver Island, BC
About Us:
Nestled between the scenic Beaufort Mountain Range and the Strait of Georgia, the Old House Hotel is an all-suite gem set along the Courtenay River Estuary. Featuring spacious suites with bespoke designs, a full-service spa, and a four-star dining experience at Locals Restaurant, we offer a unique blend of warmth, luxury, and West-Coast charm.
Position Overview:
We are seeking a passionate and experienced Human Resources Manager to lead and develop our HR practices and objectives. The successful candidate will play a key role in ensuring that our hotel continues to provide an exceptional guest experience by fostering a supportive and productive work environment for our staff.
Key Responsibilities:
- Develop and implement HR strategies aligned with our business goals.
- Bridge management and employee relations by addressing demands, grievances, or other issues.
- Ensure the effective recruitment process from job posting, interviewing, to induction.
- Analyze trends in compensation and benefits; research and propose competitive base and incentive pay programs. Develop and oversee wellness and benefit packages, maintaining competitive offerings.
- Manage staff training programs, and oversee the development of a hotel-wide leadership initiative to foster the growth of future leaders.
- Ensure compliance with BC employment legislation and regulations, keeping all HR documents up to date.
- Monitor and report on workplace health and safety compliance.
- Oversee and manage a performance appraisal system that drives high performance. Ensure the clear communication and understanding of performance expectations.
- Conduct regular surveys to gather employee feedback and identify areas of improvement.
- Manage and resolve complex employee relations issues and conduct investigations when necessary.
- Collaborate with the management team to maintain a sound organizational structure and succession plans.
- Ensure clear understanding of HR policies and procedures among all employees.
- Organize and oversee annual HR events such as employee appreciation day and health fairs.
- Manage budget allocations for HR functions including training, wellness programs, and staff events.
- Stay updated on HR industry trends and best practices, implementing new strategies to maintain competitiveness.
Requirements:
- Bachelor’s degree in Human Resources or related field.
- Proven working experience as an HR Manager or similar role.
- Ability to develop strategy as well as hands-on execution.
- Proficient in HRIS and MS Office.
- Exceptional analytical and problem-solving skills.
- Excellent verbal and written communication skills.
- Professional HR certification would be an asset.
Wages: $57.69/hour (35hours/week)
Permanent Full-time position
We encourage all qualified candidates to apply. However, priority will be given to Canadian citizens and permanent residents.
How to Apply:
Interested candidates are requested to send their resume and a cover letter outlining their qualifications and experience to mholmberg@ohspa.ca.
Old House Hotel is an equal opportunity employer. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
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