JOB DESCRIPTION:

The Security Supervisor is a contributing member of Paladin Management Team and is responsible for the day-to-day operations of the Long-Term Care portfolio as the service provider to NLHS. The role operates predominantly during business hours and is subject to change due to operational requirements. Varying hours will be set and expected to be fulfilled as assigned.

PORTFOLIO DESCRIPTON:

The Long-Term Care portfolio is a well-established group of sites in Newfoundland and Labrador and consists of the L.A. Miller Center, Pleasant View Towers, Saint Luke's Home, St. Patrick's Mercy, Dr. Walter Templeman Health Care Centre on Bell Island, and Building 532 Recovery Center. As the leader of other leadership personnel, the primary focus is to promote and develop proactive client-focused service through guidance, mentorship and disciplinary measures from the Supervisor while applying resolutions to issues using best industry practice. Travelling to the sites assigned to the portfolio is mandatory to effectively support both Paladin and client expectations.

TYPICAL DUTIES & RESPONSIBILITIES:

The LTC Supervisor will manage the 24-hour operations at the Miller Center, Bell Island, and PVT as well as operational hours for St. Patrick's and Saint Luke's, undertaking the entire portfolio which consists of 2 Security Shift Leads, and multiple team members, as direct reports to the role. The emphasis on time management, willingness to participate in various client committees (HEM, OHS, etc.) while advancing industry knowledge through IAHSS membership and educational pathways are direct requirements for the role.

The responsibility to ensure implementation, and adherence to legislative requirements including but not limited to Occupational Health and Safety and Fire and Life Safety is established and monitored by the successful candidate. Experience in healthcare security is an asset and a minimum of 2 years in equivalent experience in a similar vertical is required. The candidate will be accountable to thoroughly review statistical data, monitor key performance indicators, and provide reports to senior management ensuring effective delivery through communication and direct portfolio involvement. It is expected that the candidate will provide industry led feedback and create actions plans to improve the quality of service to our employees and clients specific to long-term care. Managing the Security portfolio's Emergency Management policy in conjunction with NLHS's Emergency Management team and responding to major incidents and disasters is expected. Having working knowledge and certification in ICS 100, ICS 200 and/or other recognized Emergency Management is encouraged. The role will require other duties as requested to assist with emergency site issues, and/or Branch needs.

Paladin is seeking a curious person who has a passion towards healthcare security and safety and pursues additional education through the International Association of Healthcare Security and Safety (IAHSS).