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 Posting id   :


5/15/2019 3:38:45 PM
Sales Supervisor - Retail
 Employer     : MacKenzie Furniture Ltd.
 From         :
 City         : Prince Rupert Job type:  Career
 Region       : BC Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 5/5/2020
 Education    : High school Experience:  2 to 4 years  
 Salary       : 19.25
 Description  : Job Description

As a Retail Store Supervisor you are accountable for the day-to-day management and coaching of the Sales team to effectively execute the Mackenzie Furniture Ltd O/A Ashley Home Store sales approach. You are also responsible for maximizing store sales and profitability by achieving mutually agreed upon targets in key areas and ensuring the delivery of an exceptional guest experience both personally and by your team.

Main duties:

•Supervise and co-ordinate floor sales staff, delivery drivers and warehouse staff

•Assign sales workers to duties and prepare work schedules

•Authorize payments by cheque and authorize return of merchandise as per store policy

•Sell furniture and home furnishings to customers

•Resolve problems that arise, such as customer complaints, defective items, delivery issues and special orders

•Maintain specified inventory and order merchandise with approval of management

•Prepare reports regarding sales volumes, merchandising and personnel issues as needed

•Hire and train and arrange for the training of new sales staff

•Develop sales plans and strategies with Sales Associates and monitor their progress

•Train and coach Sales Associates on products, upcoming promotions, selling skills and administration

•Ensure all guests receive exceptional customer service at all times

•Motivate sales team to meet or exceed expectations

As a successful candidate you will have the following:

•Completion of High School

•2 to 3 or more years of proven retail or customer service experience in a related or similar environment dealing directly with clients/customer base.

•Outstanding communication, coaching, and relationship building skills

•Must be available to work days, evenings and weekends

Please note this is a regular full-time position working 40 hours per week.


$19.25 + 4% vacation pay or 10 days paid vacation

Competitive bonus structure for meeting sales targets

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