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 Posting id   :

40700819

5/20/2019 12:41:51 PM
Customer Service Manager - Retail
 Employer     : Purba Furniture Ltd
 From         :
 City         : Mississauga Job type:  Career
 Region       : ON Hours   :  Full-Time
 Country      : CA Duration:  Permanent
 Deadline     : 12/31/2019
 Education    : University or above Experience:  2 to 4 years  
 Salary       : 35
 Description  : Required Customer Service Manager – Retail

JOB RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:
• Completes store operational requirements by scheduling and assigning employees; following up on work results.
• Maintains store staff by recruiting, selecting, orienting, and training employees.
• Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements.
• Ensures availability of merchandise and services by approving contracts; maintaining inventories.
• Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.
• Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.
• Secures merchandise by implementing security systems and measures.
• Protects employees and customers by providing a safe and clean store environment.
• Maintains the stability and reputation of the store by complying with legal requirements.
• Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Maintains operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
• Contributes to team effort by accomplishing related results as needed.

We thank all applicants for their interest; however, only those candidates selected for an interview will be contacted. No phone calls please.

A SUCCESSFUL CANDIDATE WILL HAVE THE FOLLOWING:

Education and Experience: A university degree and 4-5 years of sales and client facing experience required.

Language: English

Salary: CAD$ 35.00/hour plus 4% vacation pay. Full-time permanent position at Purba Furniture located at 2555 Derry Rd E, Mississauga, ON L4T 1A1

To be considered for this position, please email cover letter and resume at recruit.purba@outlook.com
   web site
 from source  :
www.purbafurniture.ca

  Apply by  
   
   
www.purbafurniture.ca
(Email address: recruit.purba@outlook.com)



 

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